Frequently asked questions
Quick answers about ordering, custom cakes, delivery and payment. Can't find what you need? We're a message away.
Cakes & custom designs
Can I add a message to my cake?
Yes β add your message when choosing a cake (on cakes that support it), or tell us when we confirm your order.
Do you make custom cakes?
We do. Share your theme, colours or a reference photo on WhatsApp and we'll talk through the design, size and price with you.
Will my cake look exactly like the photo?
Every cake is decorated by hand, so small differences in colour and decoration are natural. We always follow the agreed design as closely as possible.
Do your cakes contain allergens?
Our kitchen handles common allergens such as eggs, dairy, wheat, nuts and soy. Please tell us about any allergies before you order and ask us about ingredients if you're unsure.
Delivery & pick-up
Where do you deliver?
We deliver within selected areas of Gujranwala. Choose your area using "Delivery to" at the top of the page, or ask us and we'll confirm.
How much is delivery?
Delivery charges depend on your area. We confirm the exact amount with your order, before anything is baked.
Can I pick up my order instead?
Yes, pick-up is always available. We'll share the collection details and a ready time when we confirm your order.
How should I store my cake?
Keep cream and fresh-fruit cakes refrigerated and away from direct sunlight, and take them out a little before serving. Carry the box flat, from the base.
Payment
How can I pay?
Payment is cash on delivery β you pay when your order arrives or when you collect it.
Do I need to pay in advance?
Not for regular orders. For large, custom or wedding orders we may ask for an advance before baking begins, and we'll always discuss it with you first.
Why is the total confirmed after I order?
Prices for larger sizes, customisations and delivery can vary, so we confirm the final total with you before preparing your order β no surprises on the day.